Recent Why SERVPRO Posts

Why SERVPRO? SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton has a Team of Well-Trained Professionals

3/17/2021 (Permalink)

Why SERVPRO?  When you call our Team, you know you are getting well-trained, professional technicians to restore your property.  We are dedicated to ongoing training and keeping up with current technology and standards in the restoration industry.  About thirty years ago, back in 1992, SERVPRO Corporate developed a National Training Center to teach restoration and mitigation skills to SERVPRO Franchise Owners, Team Members, and insurance industry professionals.

The National Training Center offers employee training as a self-paced program designed specifically for the SERVPRO employees. At SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton, all members of our Team, including our production managers, crew chiefs, restoration technicians, administrative and marketing staffs are required to complete the certification program.  Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

SERVPRO is an approved IICRC (Carpet and Upholstery Cleaning) Training School that offers year-around classes in the following restoration categories:

  • Carpet Cleaning
  • Fire Restoration
  • Water Restoration
  • Upholstery Cleaning
  • Applied Structural Drying
  • When you call on us for help be assured that our entire team is knowledgeable about the services we have to offer.

In addition, SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton is mold certified as well.  We have been serving the residential and commercial communities in Northern Virginia, including Dale City, Lake Ridge, Woodbridge, Lorton, and Quantico Marine Corp Base for more than 16 years.  If you need our help, we are only a phone call away at 703-583-8484. We’ll make it “Like it never even happened.”

Why SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton? SERVPRO Uses Industrial Grade Equipment and Cleaning Products on your Northern V

3/17/2021 (Permalink)

If your Northern Virginia home or business has suffered a water damage event, simply cleaning up the water and opening the windows will not completely dry the space.  This may leave your home or business vulnerable to future mold growth (known as secondary damage).  Our Team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton uses industrial grade dehumidifiers and fans to completely dry your home or business.  We also use moisture testing devices to make certain your walls, closets, and floors are dry before we leave your home or business and close out the job.  In addition to drying, commercial grade anti-fungal treatments are applied to prevent mold from forming.

If your home or business has suffered a fire damage event, air scrubbers are brought into the area to "scrub" the air clean and remove the chemical and smoke odor. In addition to air scrubbers, special cleaning agents are used to save as many smoke-affected items as possible in your home or business. We also have Omegasonics equipment to clean your contents and a secure storage facility onsite to hold your personal items until your property is back to preloss condition.

If your home or business in the Northern Virginia area, including Dale City, Lake Ridge, Woodbridge, Lorton or Quanitco Marine Corp Base, has suffered a water damage, fire damage, or mold growth event, please do not hesitate to call us today at 703-583-8484.  Our team of professional, well-trained technicians are available 24/7 and ready to help.

SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton is "Institute of Inspection Cleaning and Restoration Certified"

3/17/2021 (Permalink)

If you or your business has suffered a water damage, fire, or smoke damage, mold damage, or biohazard damage, odds are it has affected some sort of fabric or textile in your home or office.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning, and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries.

In addition to certification, the IICRC creates standards to help develop common, industry-accepted language and terminology regarding cleaning, inspection, and restoration. The IICRC’s standards include:

  • BSR-IICRC S100 Standard and Reference Guide for Professional Cleaning of Textile Floor Coverings
  • BSR-IICRC S210 Standard and Reference Guide for Dimension Stone Maintenance and Restoration
  • IICRC S300 Standard and Reference Guide for Professional Upholstery Cleaning
  • ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration
  • BSR-IICRC S520 Standard and Reference Guide for Professional Mold Remediation
  • BSR-IICRC S540 Standard and Reference Guide for Trauma and Crime Scene Biological and Infectious Hazard Clean Up
  • BSR-IICRC S600 Standard and Reference Guide for Professional Carpet Installation
  • BSR-IICRC S800 Standard and Reference Guide for Inspecting Textile Floor Coverings

When you see an IICRC logo, you can be confident that an IICRC-certified, experienced, qualified professional is caring for your valuable property.

Do you need upholstery cleaning or carpet cleaning for your home or business performed by a company that is IICRC certified?  Our Team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton cleans upholstery for general cleaning, pet dander and smoke damage along with office carpet tile, and more. 

Our Team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton has been providing quality service to the communities in Dale City, Lake Ridge, Woodbridge, Lorton, and Quantico Marine Corp Base for more than 16 years.  For fire, water, or biohazardous emergencies we are available 24/7.  If you need us for emergency services, would like to schedule an appointment for our cleaning services, or would like further information, please give us a call at 703-583-8484.

Why Homeowners Need a Mold Remediation Company with Realistic Expectations

3/11/2021 (Permalink)

Microbial Growth in a Woodbridge Home Some mold remediation companies advertise “mold removal”. However, complete mold removal is not possible.

Northern Virginia Residents Need Good, Honest Mold Remediation

We live in a world of big promises and over-hyped marketing messages in Northern Virginia and across the country. The wealth of information out there about any and every topic can be overwhelming.

When you require mold remediation in your Northern Virginia home, you need a company that makes and keeps its promises. You also want realistic expectations of what can happen and the likely outcome.

What is the difference between mold removal and mold remediation?

Some mold remediation companies advertise “mold removal”.  However, complete mold removal is not possible. The fungi occur naturally throughout nature and the spores are microscopic so you cannot see them. The tiny spores can bloom and develop into a mold colony as they have a food source, moisture, oxygen, and the correct temperature. Mold can grow in many places both indoors and outdoors, including:

  • On trees and plants
  • On spoiled food such as cheese or vegetables
  • On multiple materials throughout your home, including wood, wallpaper, drywall and carpet

Mold forms colonies known as mycelium. Mycelium is a cluster of hair-like cells called hyphae. Each mycelium can release new mold spores, which drift throughout your home, looking for other places to grow. If they find a new site that meets all the criteria, they can start a new colony.

Because the spores are naturally occurring and so small that they can travel on the air or clothes or pet fur, it is impossible to stop mold from coming back. However, we can take steps to make your home less hospitable to fungus and reduce the risk of a recurrence.

What can SERVPRO do to reduce the risk of reinfestations?

Although no one can prevent mold from coming back, there are actions our Team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton can do to reduce the risk of a return visit:

  • Thoroughly drying the area. Mold loves moisture, so we dry out the walls, baseboards, ceiling, upholstery, and furniture. This is a quick way to prevent it from regrowing.
  • Lowering the humidity. We can use dehumidifiers to reduce the air's humidity, so there is less moisture available for fungal growth.
  • Using antimicrobial treatments on hard surfaces to kill fungus and prevent regrowth for up to four weeks.
  • Setting up containment and using a negative air machine to prevent air flowing out of the affected area, thus making it harder for spores to move throughout your home.

What about black mold?

If you look up anything about mold online, you are sure to find lots of horrifying information about black mold. Here at SERVPRO, we do not believe in fear-mongering.  Stachybotrys chartarum is the fungus most often referred to as black mold, and although mold can cause health effects, please do not panic if you see it in your home. It is a common mold, and remediation works as well for Stachybotrys as it does for every other kind of mold species.

The important thing is to call our Team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton as soon as you see or smell mold in your home. We're Faster To Any Size Disaster, and the quicker we can begin remediation, the less risk of the spores spreading.

What makes SERVPRO the right choice?

If you need mold remediation you can rely on, choose SERVPRO because:

  • We invest in training our technicians and provide ongoing e-learning opportunities to keep them up to speed with the latest industry standards and processes
  • We do not make unrealistic promises about total mold removal
  • We carry out mold inspections using scientific instruments for accurate data readings
  • We are a locally owned Franchise that cares about our community, with access to national resources to give you the very best in mold remediation

How can you know what to expect during remediation?

We keep you in the loop at all times – we do not do anything without your permission. If we need to set up containment, switch off your HVAC, or remove items from a room, you are informed of the necessary actions. We ensure you agree with our cleaning plan before we begin, and we conduct a walkthrough with you at the end of remediation. We also check in with you a week later to tackle any further concerns, should they arise.

SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton takes care of indoor air quality by cleaning your HVAC & Air Ducts

3/11/2021 (Permalink)

Make it a priority to inspect the ductwork of your home or business.  By having your Ducts & HVAC System cleaned on a regular basis you may:

-Reduce allergens and pet dander.

-Eliminate offensive odors.

-Improve operating conditions and efficiency.

-Extend the life of your equipment.

If your HVAC has been operating for quite a while without attention, it could be circulating one or more of the following:




-Dirt and debris

-Other contaminants

Our team of professionals at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton are frequently called upon to inspect the heating, ventilation and air conditioning unit (HVAC) in many residences and commercial properties in our community.  Keeping the units clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

-Helps to restore peak energy efficiency.

-May help to eliminate offensive odors.

-Helps reduce the potential for mold growth.

To schedule a Duct Cleaning or an inspection of your system in your home or office building in the Northern Virginia area give us a call today at 703-583-8484.  We have been serving the communities of Dale City, Lake Ridge, Woodbridge, Lorton and Quantico for more than 16 years and are always here to help!


11/20/2020 (Permalink)

Fried Turkey Only fry a turkey OUTSIDE. Turkey frying should only be done outdoors, on a flat and level surface

Deep-frying a turkey can bring amazing results: a glistening bird with golden-brown skin that’s cooked perfectly in minutes. But anyone who has watched an online video in which a deep-fried turkey goes up in flames should understand that the technique is no joke. Done right, you could be filling your plate in an hour. Done wrong, you could be eating out of the vending machine at the Emergency Room.


  1. Turkey fryers can easily tip over, spilling hot cooking oil over a large area or surface
  2. An over-filled cooking pot can cause cooking oil to spill or splatter when the turkey is placed in the pot.
  3. Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  4. Without thermostat controls, deep fryers can overheat cooking oil to the point of igniting a fire.
  5. The sides of the cooking pot, lid, and pot handles can get dangerously hot.


  1. Test to see how much oil you truly need.Do not fill the pot with oil yet. Using cold water, measure how much liquid should be put in the pot to cover the turkey without overflowing onto the burner.
  2. Only fry a turkey OUTSIDE.Turkey frying should only be done outdoors, on a flat and level surface—not in an enclosed area (like a kitchen or garage) or on a wooden structure (like a deck)! Also, remember that oil is hard to clean off concrete. Make sure to clear the area of children, pets, and especially intoxicated relatives.
  3. Use a fresh bird, or fully thaw a frozen one.The minute any moisture from the turkey hits hot oil, the oil will start to splatter and can cause a spillover effect, starting a fire.
  4. Forget about the stuffing.You’ll have to keep the stuffing on the side when frying a turkey. Also, remember to remove the giblets from the bird’s cavity before frying.
  5. Lower the bird slowly into the oil.Do not drop the turkey into the deep fryer.
  6. Do not move the pot.Adjusting a vat of hot oil is incredibly dangerous.
  7. Stay nearby.Never leave the turkey unattended. It can only take a moment for something to go wrong.
  8. Don’t start enjoying your adult beverages until after the oil has cooled.Better to be alert until the bird is cooked.
  9. Wait to carve.  To help retain the hot juices, let the cooked turkey rest for at least 30 minutes.
  10. Keep heavy blankets nearby for emergencies.Water will not extinguish an oil fire; it will only spread the ignited oil. A wool blanket will help put out flare-ups.


11/18/2020 (Permalink)

Flooded Basement If your sump pump fails, you might be in for a water-logged basement and expensive repairs.

Your sump pump is designed to remove excess water that accumulates around your home’s foundation. If the system ever fails or the power goes out, water overflow may occur.

Things that may make your home a higher risk for water backup:

You live in a rainy area. The more it rains, the more work it creates for your sump pump. Consequently, when your sump pump is constantly running, it runs the risk of burning out faster than an average one.

Your home has an old sump pump. Check your sump pump regularly and look for any signs of wear and tear.  Replacing an aging sump pump that has not failed yet is a much better option than waiting for it to fail.

While your sump pump will usually protect you from a flooded basement, sometimes it is not enough or just fails altogether. Here are a few ways to keep water from backing up in your home:

  • Install a backup battery or generator in case you lose power.
  • Install a second sump pump if you live in an especially rainy area.
  • Install window well covers to keep rain from leaking in.
  • Clean your gutters and downspouts to keep them from clogging and overflowing.
  • Make sure any landscaping around the foundation slopes away from the house.
  • Be prepared by having the proper insurance coverage in case your sump pump fails.

Whether your basement is a finished space for entertaining or simply where you store your treasures, the right protection gives you peace of mind. Your basic homeowner’s insurance typically does not cover this type of damage.  Water backup and sump pump failure insurance coverage is an optional add-on that can put your mind at ease.  Our team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton suggests talking with your insurance agent to determine your needs for this specific endorsement.

Water backup and sump pump failure protection typically covers the following damage:

Sewer systems. Virginia’s sewer systems are generally fairly dated, and as with any older infrastructure, these systems may be prone to failure. If a city’s sewer system has issues, regardless of who is at fault, your home could be in for some pain.

Sump pump failure and overflow. A sump pump can be the hero of your basement, pumping excess water out of your home and into areas where it can disperse. But if it fails, you might be in for a water-logged basement and expensive repairs.

If you have invested in finishing your lower level, you know how important this extra space can be. It deserves customized protection that is as unique as your home. This coverage completes the project and safeguards your investment from water damage in the event of sump pump overflow and water backup.

If you or someone you know experiences a water damage or sump pump failure and needs assistance, please give us a call at 703-583-8484.  Our team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton are available 24/7 to make it “Like it never even happened.”


11/2/2020 (Permalink)

Puppy in Red Have you included your fur baby in your emergency planning?

Have you accounted for your Sammi, Charli, and Bleu when emergency planning?  According to the Louisiana Society for the Prevention of Cruelty to Animals (, after Hurricane Katrina, “It’s estimated that over 15,500 animals were ultimately rescued.  Of the 15,500 animals rescued, only 15%-20% were ever reunited with their owners.”

Pets are just as important as any family member to most people, so why would you not make them part of your preparedness planning?  There are many things you can do to make certain they stay safe as well during an emergency.

Prepare a Pet Emergency Kit to include the following items:

  • At least a 3-day supply of food in an airtight, waterproof container.
  • At least 3 days of water specifically for your pets.
  • Medicines and Medical Records
  • Important Documents such as registration information, adoption papers and vaccination documents.
  • Talk with your veterinarian about microchipping and enrolling your pet in a recovery database.
  • A First Aid Kit containing cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol, and saline solution.
  • Collar or harness with ID tag, rabies tag, and a leash
  • Crate or pet carrier
  • Sanitation (pet litter and litter box, newspapers, paper towels, plastic trash bags and household chlorine bleach)
  • A current picture of you and your pet together in case you become separated
  • Familiar items such as treats, toys and bedding to reduce stress

While practicing fire escape or evacuation plans, be certain to include your pets.  If an evacuation happens, please do not leave pet behind as they can be lost or injured.

When planning for your family’s emergencies, please be sure to take your four-legged babies into consideration.  Visit for further tips and safety precautions to consider for your family’s pets during a disaster.

What is the SERVPRO vision?

3/21/2020 (Permalink)

A first impression is important throughout your everyday life.  It is a more pleasant experience having a positive first impression as opposed to the challenge established by a negative first impression. For instance, a clean business “setting” is vital if your objective is developing a successful, long lasting relationship with your customers. 

SERVPRO can help you. In fact, we want to service your restoration needs and become your solution provider. Our vision is to be the premier cleaning and restoration company in the world while developing a team of quality people who focus on excellent service, fairness, and mutual respect.  

We are a trusted leader in the restoration industry providing 24/7/365 residential and commercial services. As a locally owned and operated business, we are dedicated to being faster to any size disaster. We have an extensive background in training, equipment, as well as expertise to handle your restoration and cleaning needs. 

Not only can SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton. clean up the aftermath of the larger disasters, but we can manage and clean the small valuable items impacted by the disaster.  This includes carpets, upholstery, drapes, and blinds. We can bring your older tile back to life and make your floors sparkle again. Furthermore, we can counteract lingering odors and perform deodorization of your property.

SERVPRO is always here to help for your restoration and cleaning needs. We can help maintain your place of residency or business and keep it shining while you continue to make countless first impressions.

What should be expected when you contact us?

3/19/2020 (Permalink)

What should be expected when you contact us?

First and foremost, expect our 24-hour availability! Whether you are calling day or night, weekday or weekends, and even during the holidays, you can always expect to speak with a real person about the emergency you are experiencing. SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton is the top choice for many insurance agencies in the Prince William County and surrounding areas. 

Here is what you can expect during the first several hours after contacting SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton: 

Quick Response - When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour (most of the time just a few minutes) after you have contacted our amazing office staff about the emergency. Once you have provided the team member with the necessary information, we will begin preparing to address the needs of your building, home or client.

Arrive Time - Our technicians can be on-site to begin the restoration process within four hours. This fast response can make the difference if your home or commercial business has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

Inspection/Verbal Briefing - Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. Our team has the ability to let you know if the emergency is claim worthy or not as well. They will provide a verbal briefing so that you are aware of what will happen next. Our team's quick 24-hour response will allow us to begin mitigation as soon as possible to prevent any further damage before we begin work on necessary repairs.

Who should I call?

3/17/2020 (Permalink)

Since its founding in 1967 SERVPRO has expanded to over 1,700 locations across the United States and Canada. From 1967 to now SERVPRO has also greatly expanded the array of services we offer. Those services range from carpet cleaning and deodorization, duct cleaning, fire restoration, mold remediation, small water damages to large scale disaster recovery. With SERVPRO’s 1,700+ locations our collective knowledge and experience are one of the greatest assets SERVPRO has and we are not afraid to use it. SERVPRO locations provide all kinds of support to each other ranging from equipment to people-power and technical advice. Sometimes we might run into an issue that we have not encountered before or possibly elements to a job that prevents our normal methods for jobs. This is when we have been able to rely on the knowledge base which our corporate office and other SERVPRO’s have accumulated. It does not matter what emergency you are facing. From Water Mitigation, Fire Restoration, or Mold Remediation. SERVPRO has the team and backing to handle it all. We are known for taking care of big problems and disasters, but we also are adept at helping people with issues you normally may not know the solution too. If you have an emergency which makes you think “I don’t even know who does this,” try giving us a call.

SERVPRO is Here to Help during this time of need

3/16/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton, 703-583-8484


Satisfied SERVPRO Customers!

3/12/2020 (Permalink)

Our Team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton is here to help YOU 24/7, 365 days a year!  We strive every day to ensure that our quality of service is up to the highest standards and we are always pleased to get positive feedback from our happy customers!

Here are some recent quotes from real customers who were satisfied with our services:

“I’ve worked in various service organizations and you were awesome!  All the gentlemen were fantastic and very informative through the process” – C. Wilcox

“Great job, on time and very friendly guys!” – L. Grant

“It was a very easy experience during a difficult time.” M. Martin

“The team was great, all members, please make supervisors aware.” H. Ubaissi

If you experience water damage, fire damage, or mold in your home or office call SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton. We are always here to help by caring not only for your home or office but for YOU as an individual. We are a family owned business and know that each loss is not simply a project but is someone allowing us to come into their lives during a very stressful event. Our most important goal is to help make it as stress free as possible for you.

If you experience water damage, fire damage, or mold in your home or office call the Team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton at 703-583-8484.  We’re always here to help.

Bio-hazard Clean-up

11/30/2019 (Permalink)

SERVPRO of Dale City/Lake Ridge Professionals are always available to help if hazmat or bio-hazard removal/clean-up is needed.

What is bio-hazard cleanup?

Bio-hazard clean-up can range from cleaning blood, urine, vomit, human fluids, and animal feces.

Here at SERVPRO of Dale City/Lake Ridge, we have the proper equipment, personal protective equipment and training to make sure there is no harm to others or the environment caused by these types of incidents. General maid services don't have the expertise to do so. This is why you can rely on SERVPRO of Dale City/Lake Ridge to get the job done quickly, safely, and to sanitation standards.

Many homes and buildings that have been left unattended and/or improperly cared for will generally require this type of service.

SERVPRO of Dale City/Lake Ridge will remove all hazardous items and properly dispose of them. If your home or business is in need of bio-hazard removal, please do not hesitate to call today at 703-583-8484. We have 24/7 emergency response and are ready when you are!

Why call SERVPRO?

11/29/2019 (Permalink)

SERVPRO trucks in front of Office Our Team is always ready to assist 24/7/365!

With over 1,700 locations across the U.S. and Canada, there’s a reason why SERVPRO is one of the top disaster recovery and restoration companies in North America. By providing 24 hour a day, 365 day a year service, a guaranteed response to service calls within one hour, and a verbal restoration evaluation within eight hours of damage assessment, SERVPRO has remained a preferred vendor for insurance agents and adjusters since it was founded in 1967. The unique business model of each SERVPRO franchise, including the one near you in Northwest Las Vegas, NV, is what makes them leaders in the industry.

  1. Every SERVPRO franchise is locally owned. SERVPRO isn’t a giant, faceless corporation run solely by a boardroom full of CEOs and executives. It’s based on a franchise concept that allows everyday people to work hard and follow their dream of owning their own business and serving members of their community.
  2. SERVPRO is a proven business concept. For over 50 years, SERVPRO has been helping franchisees achieve the American Dream of business ownership. It’s now the #1 ranked franchise restoration services company in the U.S., cementing an already stellar reputation that can only be earned through decades of helping investors achieve success and financial freedom.
  3. SERVPRO guides its franchisees every step of the way. Becoming a certified SERVPRO franchise owner is easy thanks to a tried and true business model, which includes substantial training and expansion options. Franchise owners also benefit from the extensive branding that SERVPRO has already achieved thanks to its many years as a leader in the restoration industry.

While insurance industry professionals have many disaster restoration vendors to choose from, only the SERVPRO franchise has earned a national reputation as the top company in its field. That’s why SERVPRO remains a leader in the industry over 50 years after its inception.

Equipment Spotlight: Using Air Scrubbers to Restore the Indoor Air Quality of Homes and Businesses

3/22/2019 (Permalink)

Always striving to make it "Like it never even happened."

One of the ways that we here at SERVPRO of Dale City/Lake Ridge strive to offer the best service to our customers is through our equipment. John and his team work to maintain, continually update, and replace equipment that is worn out or aging. I would like to take a minute and tell you about one of the pieces of equipment that we feel gets overlooked for its greatness -- air scrubbers. Unlike a dehumidifier or an air mover— whose names are also their function— the air scrubber is more industry specific and we would love to share a little bit about what we use it for.

How Does It Work?

In many loss situations, whether it be water, fire, or mold damages, there are contaminants left behind in the air. While our technicians are working to remove and restore the damage on material pieces of a home or business, we cannot forget about restoring the air as well. This is when we place an air scrubber. This piece of equipment works by passing the air inside a room through three filters to remove contaminants and small particles.

What Is It Used For?

During a water damage, especially one with a lot of demolition needed, we will install an air scrubber. As we are removing the structure items pieces of the drywall, flooring and insulation can float into the air. In this situation, an air scrubber can be installed to keep these particles to a minimum and return the affected area to its preloss condition more quickly.

Air scrubbers are essential in situations where damage has been caused by sewage or a sewer line back up, to help remove left over contaminants from the air.  We use air scrubbers to make sure that as we are decontaminating the surfaces, the air isn’t retaining any particulates that could leave behind germs or odors.

While restoring an area that has been affected by mold, we will also place air scrubbers. Mold spores are always present in the air, because we open our doors and windows.  Air scrubbers are important because while working on a loss with visible mold growth, a higher mold spore count is also present in the air. As such, while we work to remove the visible mold from the structure materials and prevent additional growth, we also remove these spores from the air by having the air scrubbers running.

Overall, an air scrubber assists in the restoration process and provides a cleaner, healthier environment in an area affected by a disaster.

What is an IICRC Certification? Is it Important?

3/22/2019 (Permalink)

Always learning more so we are able to make it "Like it never even happened."

SERVPRO of Dale City/Lake Ridge is happy to say that we are a Certified Firm with the Institute of Inspection Cleaning and Restoration Certification, also known as the IICRC.  The IICRC is a non-profit organization that has been setting the bar for restoration industry standards for years.

What does the IICRC do?

  1. Proven Knowledge

In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor.

  1. Required Training

The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry.

  1. Continuous Renewals

Becoming a certified disaster restoration specialist in the Dale City area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday.

We are proud to say that we have members on our time that are Master Water Restorer’s and several Journeymen on their way to getting that Master designation.  Our team has participated in numerous IICRC classes to include Health & Safety, Water Damage Restoration, Applied Structural Drying, Odor Control, Fire & Smoke Restoration, Applied Microbial Remediation, Carpet Repair and Carpet Cleaning.

The IICRC & SERVPRO of Dale City/Lake Ridge take great pride in their certified technicians. These individuals have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification. 

You can check to see if a firm is certified by going to the IICRC

Any Time, Any Problem, SERVPRO of Dale City/Lake Ridge is Ready to Help with Restoration Services

3/22/2019 (Permalink)

We are Always Here to Help!

With any disaster, cleanup can be a hassle in the Northern Virginia area. The mess left by flash floods, structure fires, or a leak you did not know about that caused mold is a lot to handle by yourself.

At SERVPRO of Dale City/Lake Ridge, we provide emergency cleaning services for any of these problems. Let us help you get your life back to normal after an emergency, as quickly as possible. Sometimes the most damaging thing from a fire is the soot left behind and the water that comes with putting out the fire. Our cleaning professionals will remove any traces of water and odor left by smoke and soot after a fire. The same is true when it comes to removing mold, mildew, and sewage. With our trusted professionals, you can be sure the damage from any disaster will be minimized as much as possible.

Water Damage

  • Immense water damage, like a flood from a burst pipe, always happens when you least expect it. Our emergency restoration services are available 24/7 because these emergencies cannot wait. Immediate action must be taken in order to save your home or business. Our trusted team will respond quickly to clean up the mess and lower the possibility of mold growth.

Fire Damage

  • Fires are destructive, as well as the smoke and soot that comes with them. If these problems aren’t taken care of very quickly, the damage will be severe and permanent. Take action instantly after a fire and call our restoration team. We can fix all of the problems that come after a fire, and we do our best work to return your home or business to normal.

Mold Damage

  • Mold grows when water damage has not been dried properly. If you have had previous water damage and are now seeing fuzzy or wet spots of mold somewhere in your home, call us today. The quicker a mold problem is taken care of by our professional restoration team, the less overall damage you will have to deal with.

Cleaning services from SERVPRO of Dale City/Lake Ridge will take care of these messes so you don’t have to! We are available 24/7 to help with any emergency, at any time. Contact us today, and our professional cleaning services will take care of any emergencies you have. Whether its mold, water, or fire damage, our team at SERVPRO of Dale City/Lake Ridge has the most reliable emergency restoration services. We are available any time, day or night, to help with any problem, and you can trust us to do our best work every time.

No matter what emergency you’re facing, contact SERVPRO of Dale City/Lake Ridge today at (703) 583-8484 and let our emergency restoration services team take care of it!

Why SERVPRO of Dale City/Lake Ridge

3/22/2019 (Permalink)

We always strive to be the best for our customers!

CONGRATULATIONS to our whole team!!! For the FIFTH year in a row, our franchises have won the BE THE BRAND AWARD out of all the Northern Virginia and Shenandoah Valley franchises.

This does not mean that we are the biggest SERVPRO; it means that out of all the Franchises in our region, SERVPRO Corporate feels that we best represent the SERVPRO BRAND!!!

Our Owners feel this award is due to the loyalty, dedication, hard work, sweat, long hours and heart of every employee on this team, many of whom have been with us from the very beginning. We are humbled and thankful for all of you! Thank you so much! We love you!

We asked our team, “How do we keep winning this?”  Their responses included:

  • We are always in uniform, with clean appearances and our customers know that we are an employee of SERVPRO
  • We take the time to listen to our customers’ needs and work with them and their insurance companies to ensure everything is done to OUR standard
  • We take pride in everything we do, from large commercial jobs to carpet cleanings, we want every customer to be happy
  • We are provided with everything we need in order to get the job done effectively and efficiently
  • We are well trained and confident in our abilities to handle each and every job that we go to for the services we offer

You can see what our past customers have to say about the crews that come to their home by visiting our testimonials on our website.

Are your ducts in order?

11/30/2018 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality?  Inspecting the ductwork in your facility or home should be a high priority.  In most cases, the HVAC system has been operating for some time without much attention.  Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Dale City/Lake Ridge is inspecting the heating, ventilation and air conditioning unit (HVAC).  Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient.  Unlike the majority of duct cleaning services, SERVPRO of Dale City/Lake Ridge uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of duct and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream.  HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

For more information on duct cleaning, or to schedule an appointment contact our office at 703-583-8484.

Bio-Hazard & Vandalism Clean-Up

11/30/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® Dale City/Lake Ridge Professionals also offer fast, reliable biohazard and crime scene cleanup* and restoration services to residential and commercial property owners. Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local SERVPRO® Dale City/Lake Ridge Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO® Dale City/Lake Ridge Professionals help turn unsafe environments into clean, safe homes and offices. SERVPRO® Dale City/Lake Ridge Professionals can help with the following issues: Blood borne Pathogens, Methamphetamine Labs, Crime Scene Residues, Arson n Vandalism, Sewage Backups, Black Water Intrusions, Mold Mitigation and Remediation State and local regulations vary.

BLOODBORNE PATHOGENS: SERVPRO® Dale City/Lake Ridge remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO® Technicians thoroughly clean, disinfect, and deodorize the structure.

METHAMPHETAMINE LABS: Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. SERVPRO® Dale City/Lake Ridge follow federal and state guidelines to properly clean all surfaces.

CRIME SCENE RESIDUES: From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO® Dale City/Lake Ridge can clean and restore your property and contents.

ARSON AND VANDALISM: SERVPRO® Dale City/Lake Ridge are recognized as leaders at helping property owners recover quickly from fire and water damage.

We also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Contact SERVPRO® Dale City/Lake Ridge Professional at 703-583-8484 today for 24-hour emergency service.