Recent Posts

Are you ready for a disaster?

5/16/2019 (Permalink)

How quickly your company can get back to business after a tornado, fire or flood often depends on the emergency planning done today.  The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency.  While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.  The following are common sense measures business owners and managers can take to start getting ready.  A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country.  It also protects your business investment and gives your company a better chance for survival.  Review the following questions to learn if your company is prepared.

Be informed.

Do you know what kind of emergencies might affect your company?  Do you know what you will do in an emergency situation? 

Develop a Business Continuity Plan

Do you know which staff, procedures and equipment are absolutely necessary to keep operating?  Do you have back-up plans for those operations? Do you know what you will do if your building or plant is not accessible?  Do you know what you will do if your suppliers are impacted by a disaster?  Are you ready for utility disruptions?

Prepare your Emergency Plan. 

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during and after an incident?   Do you have copies of building and site maps with utilities and emergency routs marked?  Are your employees trained for medical emergencies?

Practice the Emergency Plan.

Have you practiced your plan recently?  Do you practice and coordinate with other businesses in your building or industrial complex?  Have you reviewed your plans in the last 12 months?

Review Insurance Coverage. 

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Facility and Equipment. 

Have you secured all the ways people, products and supplies get into your building?  Have you conducted a room-by-room walk through to determine what can be strapped down?

Improve Cyber Security. 

Do you regularly install patches to your software?  Have you installed a firewall on your computer?  Do you regularly update your antivirus software?

Promote Family and Individual Preparedness.

Do you encourage employees to have a personal emergency supply kit and a family communication plan? 

If you answered “NO” to any of the questions, visit ready.gov and learn how to better prepare your business and call SERVPRO Dale City/Lake Ridge at 703-583-8484 so that one of our Marketing Professionals can help you and your company develop an Emergency Ready Program.

Do Not Let Business Stop Because of an Emergency

5/16/2019 (Permalink)

Finding commercial water damage in your business can be hard to swallow, and when it's significant damage to not only your building, or to your inventory, but to both, it can be particularly challenging to grapple with. Business operations can be difficult enough to manage under normal conditions without adding unforeseen problems. 
 
Business owners should know that we are experts in finding solutions to cleaning up and preventing commercial water damage in Dale City/Lake Ridge, as well as restoring buildings from top to bottom. Your inventory is important to you, and your business, so we also understand that special care must be taken to prevent any extra losses from occurring. Our experience and training can help prevent this from happening, and we will also work with you while we restore your business and your inventory. 
 
Water extraction, drying, cleaning, and restorative work are our strengths. We work as a team, so that our work is completed as quickly, but also as thoroughly, as possible. Communication with you during the entire process is highly important to us, and we will always keep you updated on any developments that affect your business. We're here to answer your questions, so please don't ever hesitate to ask us when you need more information. 
 
When completing work that commercial water damage requires, we often encounter problems that have remained hidden. Problems can include electrical hazards, a discovery of pest problems, mold or bacterial growths, and many other situations that we commonly find. These are often unknown to business owners when water damage has been a slowly but steadily developing problem in a building. Your safety and that of your employees and customers are important and restoring things to an acceptable condition are paramount. Defects in building materials, such as gaps in insulation (sometimes discovered when a wall is opened so that damaged paneling or drywall can be replaced) can be filled before installing the new wall, preventing heat loss. 

We strive to make things like new, and better than before the damage happened. This is why communication is so important to the entire process. Start the process by calling us, the professionals at SERVPRO of Dale City/Lake Ridge. Our number is (703) 583-8484, and it's answered 24/7.

Building Safety Month

5/16/2019 (Permalink)

Building Safety Month— in its 37th year—is an initiative of the International Code Council (ICC) and their 57,000 member’s across the world, as well as their partners in building construction and design, and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on “what it takes to create safe, resilient, affordable, and energy efficient homes and buildings,” according to the ICC website. The theme for 2017 is Code Officials— Partners in Community Safety and Economic Growth and highlights managing disasters, specifically natural disasters, in week three of this year’s campaign. Some of the topics and tips shared throughout the month include Disaster Safety and Mitigation, as well as Fire Safety and Awareness. The general public may not be aware how codes and code officials “improve and protect the places where we live, learn, work, worship, and play,” and this month can certainly improve that awareness!

IMPORTANT TIPS FROM THE ICC Disaster Safety & Mitigation:

  • If you live in a high wind or hurricane prone area and do not have tested and code-approved shutters for protection from windborne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16" minimum thickness plywood and fastening it into place. Visit www.flash.org for detailed instructions on how to use plywood for emergency board-up.
  • Consider building or retrofitting to create a tornado-safe room in your home. Follow ICC/ NSSA 500 Standard for detailed construction information and to ensure you achieve the highest level of protection for your family.
  • In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse fuels (dead twigs, branches, etc.) within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. Follow ICC’s International Wildland-Urban Interface Code® for detailed requirements.
  • Flooded roads could have significant damage hidden by floodwaters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast flowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle.

Source: https://www.iccsafe.org/advocacy/building-safety-month/safety-toolkit/

Equipment Spotlight: Using Air Scrubbers to Restore the Indoor Air Quality of Homes and Businesses

3/22/2019 (Permalink)

Why SERVPRO Equipment Spotlight: Using Air Scrubbers to Restore the Indoor Air Quality of Homes and Businesses Always striving to make it "Like it never even happened."

One of the ways that we here at SERVPRO of Dale City/Lake Ridge strive to offer the best service to our customers is through our equipment. John and his team work to maintain, continually update, and replace equipment that is worn out or aging. I would like to take a minute and tell you about one of the pieces of equipment that we feel gets overlooked for its greatness -- air scrubbers. Unlike a dehumidifier or an air mover— whose names are also their function— the air scrubber is more industry specific and we would love to share a little bit about what we use it for.

How Does It Work?

In many loss situations, whether it be water, fire, or mold damages, there are contaminants left behind in the air. While our technicians are working to remove and restore the damage on material pieces of a home or business, we cannot forget about restoring the air as well. This is when we place an air scrubber. This piece of equipment works by passing the air inside a room through three filters to remove contaminants and small particles.

What Is It Used For?

During a water damage, especially one with a lot of demolition needed, we will install an air scrubber. As we are removing the structure items pieces of the drywall, flooring and insulation can float into the air. In this situation, an air scrubber can be installed to keep these particles to a minimum and return the affected area to its preloss condition more quickly.

Air scrubbers are essential in situations where damage has been caused by sewage or a sewer line back up, to help remove left over contaminants from the air.  We use air scrubbers to make sure that as we are decontaminating the surfaces, the air isn’t retaining any particulates that could leave behind germs or odors.

While restoring an area that has been affected by mold, we will also place air scrubbers. Mold spores are always present in the air, because we open our doors and windows.  Air scrubbers are important because while working on a loss with visible mold growth, a higher mold spore count is also present in the air. As such, while we work to remove the visible mold from the structure materials and prevent additional growth, we also remove these spores from the air by having the air scrubbers running.

Overall, an air scrubber assists in the restoration process and provides a cleaner, healthier environment in an area affected by a disaster.

What is an IICRC Certification? Is it Important?

3/22/2019 (Permalink)

Why SERVPRO What is an IICRC Certification?  Is it Important? Always learning more so we are able to make it "Like it never even happened."

SERVPRO of Dale City/Lake Ridge is happy to say that we are a Certified Firm with the Institute of Inspection Cleaning and Restoration Certification, also known as the IICRC.  The IICRC is a non-profit organization that has been setting the bar for restoration industry standards for years.

What does the IICRC do?

  1. Proven Knowledge

In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor.

  1. Required Training

The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry.

  1. Continuous Renewals

Becoming a certified disaster restoration specialist in the Dale City area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday.

We are proud to say that we have members on our time that are Master Water Restorer’s and several Journeymen on their way to getting that Master designation.  Our team has participated in numerous IICRC classes to include Health & Safety, Water Damage Restoration, Applied Structural Drying, Odor Control, Fire & Smoke Restoration, Applied Microbial Remediation, Carpet Repair and Carpet Cleaning.

The IICRC & SERVPRO of Dale City/Lake Ridge take great pride in their certified technicians. These individuals have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification. 

You can check to see if a firm is certified by going to the IICRC

Any Time, Any Problem, SERVPRO of Dale City/Lake Ridge is Ready to Help with Restoration Services

3/22/2019 (Permalink)

Why SERVPRO Any Time, Any Problem, SERVPRO of Dale City/Lake Ridge is Ready to Help with Restoration Services We are Always Here to Help!

With any disaster, cleanup can be a hassle in the Northern Virginia area. The mess left by flash floods, structure fires, or a leak you did not know about that caused mold is a lot to handle by yourself.

At SERVPRO of Dale City/Lake Ridge, we provide emergency cleaning services for any of these problems. Let us help you get your life back to normal after an emergency, as quickly as possible. Sometimes the most damaging thing from a fire is the soot left behind and the water that comes with putting out the fire. Our cleaning professionals will remove any traces of water and odor left by smoke and soot after a fire. The same is true when it comes to removing mold, mildew, and sewage. With our trusted professionals, you can be sure the damage from any disaster will be minimized as much as possible.

Water Damage

  • Immense water damage, like a flood from a burst pipe, always happens when you least expect it. Our emergency restoration services are available 24/7 because these emergencies cannot wait. Immediate action must be taken in order to save your home or business. Our trusted team will respond quickly to clean up the mess and lower the possibility of mold growth.

Fire Damage

  • Fires are destructive, as well as the smoke and soot that comes with them. If these problems aren’t taken care of very quickly, the damage will be severe and permanent. Take action instantly after a fire and call our restoration team. We can fix all of the problems that come after a fire, and we do our best work to return your home or business to normal.

Mold Damage

  • Mold grows when water damage has not been dried properly. If you have had previous water damage and are now seeing fuzzy or wet spots of mold somewhere in your home, call us today. The quicker a mold problem is taken care of by our professional restoration team, the less overall damage you will have to deal with.

Cleaning services from SERVPRO of Dale City/Lake Ridge will take care of these messes so you don’t have to! We are available 24/7 to help with any emergency, at any time. Contact us today, and our professional cleaning services will take care of any emergencies you have. Whether its mold, water, or fire damage, our team at SERVPRO of Dale City/Lake Ridge has the most reliable emergency restoration services. We are available any time, day or night, to help with any problem, and you can trust us to do our best work every time.

No matter what emergency you’re facing, contact SERVPRO of Dale City/Lake Ridge today at (703) 583-8484 and let our emergency restoration services team take care of it!

Why SERVPRO of Dale City/Lake Ridge

3/22/2019 (Permalink)

Why SERVPRO Why SERVPRO of Dale City/Lake Ridge We always strive to be the best for our customers!

CONGRATULATIONS to our whole team!!! For the FIFTH year in a row, our franchises have won the BE THE BRAND AWARD out of all the Northern Virginia and Shenandoah Valley franchises.

This does not mean that we are the biggest SERVPRO; it means that out of all the Franchises in our region, SERVPRO Corporate feels that we best represent the SERVPRO BRAND!!!

Our Owners feel this award is due to the loyalty, dedication, hard work, sweat, long hours and heart of every employee on this team, many of whom have been with us from the very beginning. We are humbled and thankful for all of you! Thank you so much! We love you!

We asked our team, “How do we keep winning this?”  Their responses included:

  • We are always in uniform, with clean appearances and our customers know that we are an employee of SERVPRO
  • We take the time to listen to our customers’ needs and work with them and their insurance companies to ensure everything is done to OUR standard
  • We take pride in everything we do, from large commercial jobs to carpet cleanings, we want every customer to be happy
  • We are provided with everything we need in order to get the job done effectively and efficiently
  • We are well trained and confident in our abilities to handle each and every job that we go to for the services we offer

You can see what our past customers have to say about the crews that come to their home by visiting our testimonials on our website.

Are your ducts in order?

11/30/2018 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality?  Inspecting the ductwork in your facility or home should be a high priority.  In most cases, the HVAC system has been operating for some time without much attention.  Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Dale City/Lake Ridge is inspecting the heating, ventilation and air conditioning unit (HVAC).  Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient.  Unlike the majority of duct cleaning services, SERVPRO of Dale City/Lake Ridge uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of duct and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream.  HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

For more information on duct cleaning, or to schedule an appointment contact our office at 703-583-8484.

Bio-Hazard & Vandalism Clean-Up

11/30/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® Dale City/Lake Ridge Professionals also offer fast, reliable biohazard and crime scene cleanup* and restoration services to residential and commercial property owners. Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local SERVPRO® Dale City/Lake Ridge Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO® Dale City/Lake Ridge Professionals help turn unsafe environments into clean, safe homes and offices. SERVPRO® Dale City/Lake Ridge Professionals can help with the following issues: Blood borne Pathogens, Methamphetamine Labs, Crime Scene Residues, Arson n Vandalism, Sewage Backups, Black Water Intrusions, Mold Mitigation and Remediation State and local regulations vary.

BLOODBORNE PATHOGENS: SERVPRO® Dale City/Lake Ridge remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO® Technicians thoroughly clean, disinfect, and deodorize the structure.

METHAMPHETAMINE LABS: Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. SERVPRO® Dale City/Lake Ridge follow federal and state guidelines to properly clean all surfaces.

CRIME SCENE RESIDUES: From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO® Dale City/Lake Ridge can clean and restore your property and contents.

ARSON AND VANDALISM: SERVPRO® Dale City/Lake Ridge are recognized as leaders at helping property owners recover quickly from fire and water damage.

We also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Contact SERVPRO® Dale City/Lake Ridge Professional at 703-583-8484 today for 24-hour emergency service.

Celebrate Safely this Holiday Season

11/30/2018 (Permalink)

Fire Damage Celebrate Safely this Holiday Season Be safe during this Holiday Season!

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season— however, if they are not used carefully your holidays may go from festive to frightening.

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

  • Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
  • Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving the property or going to bed.
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
  • Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains—away from your stove top.
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

Your local SERVPRO® of Dale City/Lake Ridge Professionals wish you a safe and happy holiday season!