Recent Posts

Why use SERVPRO? We are an IICRC CERTIFIED FIRM and that is important!

9/26/2022 (Permalink)

We are an IICRC Certified FIrm Unless you hire a company that is certified by the IICRC, you are risking further damage to your home or business.

SERVPRO of Dale City/Lake Ridge is happy to say that we are a Certified Firm with the Institute of Inspection Cleaning and Restoration Certification, also known as the IICRC.  The IICRC is a non-profit organization that has been setting the bar for restoration industry standards for years.

What does the IICRC do?

  1. Proven Knowledge

In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor.

  1. Required Training

The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry.

  1. Continuous Renewals

Becoming a certified disaster restoration specialist in the Dale City area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday.

We are proud to say that we have members on our time that are Master Water Restorer’s and several Journeymen on their way to getting that Master designation.  Our team has participated in numerous IICRC classes to include Health & Safety, Water Damage Restoration, Applied Structural Drying, Odor Control, Fire & Smoke Restoration, Applied Microbial Remediation, Carpet Repair and Carpet Cleaning.

The IICRC & SERVPRO of Dale City/Lake Ridge take great pride in their certified technicians. These individuals have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification. 

You can check to see if a firm is certified by going to the IICRC. 

You can TRUST SERVPRO of Dale City/Lake Ridge with your restoration needs!


Happy SERVPRO Customers!

9/26/2022 (Permalink)

Always Here To Help Every SERVPRO is individually owned & operated. We are a local small business that take pride in our work. You will be in good hands with our team!

Our Team at SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton is here to help YOU 24/7, 365 days a year!  We strive every day to ensure that our quality of service is up to the highest standards and we are always pleased to get positive feedback from our happy customers!

Here are some recent quotes from real customers who were satisfied with our services:

"They were prompt in the response, got to work right away and made a stressful experience feel manageable. Mike explained everything along the way, was easily accessible for any questions and communicated regularly. A friendly and professional group of hard-working people." J. Cohen

"The team from SERVPRO came to my house so fast and worked so diligently. They were kind and explained the whole process to me. It was a really great experience after a really stressful time." K. Veer

"My experience with John and Blake has been exceptional. John's knowledgeable, friendly and helpful. He made me feel comfortable with the process of cleaning up the leak caused by a plumbing problem and he was knowledgeable with what steps that I have to take next and very helpful when it came to my insurance company. I am grateful I contacted SERVPRO and grateful John and his team were the ones that came to my house. I would highly recommend SERVPRO Dale City." D. Medlin

If you experience water damage, fire damage, or mold in your home or office call SERVPRO of Dale City/Lake Ridge and SERVPRO of Woodbridge/Lorton. We are always here to help by caring not only for your home or office but for YOU as an individual. We are a family owned business and know that each loss is not simply a project but is someone allowing us to come into their lives during a very stressful event. Our most important goal is to help make it as stress free as possible for you.


Fire Safety Tips

9/20/2022 (Permalink)

Fire Alarm Safety A working fire alarm could be the difference between life and death. Keep your family safe by following the tips listed here.

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives. Learn what else to do to keep your loved ones safe!

Top Tips for Fire Safety


Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 

If a multi-level home, store safety ladders under each bed upstairs.

Test smoke alarms every month. If they’re not working, change the batteries.

Proactively change the batteries every daylight savings change.

Talk with all family members about a fire escape plan and practice the plan twice a year.


If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Is Your Kitchen a Fire Hazard?

9/20/2022 (Permalink)

Is Your Microwave Safe? Make sure stand alone microwaves are free from clutter and vents are not obstructed.
Beware of Common Fire Risks in the Kitchen

Most home fires start in the kitchen during cooking — usually on stovetops —not in the oven. Be sure to stay in the kitchen when cooking, frying, or grilling on your stove top.

  • Check for curtains, towel racks or even paper towel dispensers sitting too close to the burners.
  • Keep Pam, Oil away from burners.
  • If your microwave isn’t built in, make sure it’s clear of surrounding clutter and its vents aren’t obstructed.
  • If you don’t already have one, buy a fire extinguisher to keep within easy reach should something ignite while you’re cooking.
  • Remember, don’t toss water on a grease fire if you’re caught without an extinguisher. If a fire starts in a pan — and many do — put a lid on it to suffocate the flames.

SOURCE: American Red Cross

Is Your Workplace Safe From Fire Hazards?

9/20/2022 (Permalink)

Power Cord Safety Keep power cords free from debris and paper and do not over exert the power strip.

Prevent workplace fires! 

Follow These Tips

  1.  Check for damaged electrical cords and cables. Don't overload outlets and power strips.
  2. WorkplaceFireSafety: Never use the elevator if there is a fire. Walk, don't run, down the stairs. Use your phone flashlight to see.
  3. WorkplaceFireSafety: Keep your workspace and equipment clean, dry and well ventilated.
  4. Don't use candles at work ever
  5. Know where the closest exit is at all times.

Are Roof Leaks Covered By Home Owners Insurance?

8/23/2022 (Permalink)

Leaky Roofs May or May Not Be Covered!  It depends! Sometimes a leak in the roof is covered and sometimes it is not! Read below to learn about the ins and outs of roof leaks.

Does homeowners insurance cover roof leaks?

If you notice water damage on the ceiling or walls in your home, it’s possible that you’re dealing with a leaky roof. Fixing a roof leak isn’t always cheap, but the repair is probably covered by your homeowners insurance policy. In this article, we’ll explain what type of roof leaks are covered by insurance, what kinds of leaks are not covered, and what you should do if you suspect your roof is leaking.

When are roof leaks covered by home insurance?

Roof leaks are covered by home insurance if the leak is caused by a covered — or named — peril. A peril is a situation or weather-related event that can damage your home and personal belongings, such as a fire or hailstorm. Insurance companies agree to compensate you for any losses if your home is damaged by a covered peril. 

For example, say a major windstorm blew a big section of shingles off your roof, and a subsequent rainstorm brought water into your attic through the leaky roof. The roof damage would be covered in this situation because the leak was caused by a windstorm, which is covered peril under most insurance policies.

Any roof damage that is sudden and accidental is typically covered by homeowners insurance, but it depends on the type of policy you have.

When are roof leaks not covered by home insurance?

Roof leaks are not covered by home insurance when the cause of the leak is not a covered peril. This includes general wear and tear. It’s common for roofs to develop leaks as they age, but this type of damage is excluded from coverage. Most home insurance companies will also deny a leaky roof claim if it’s caused by mold, pests, birds, wet rot, improper code materials, contractor/construction errors or neglect.

Keep in mind that some home insurance policies specifically exclude coverage for roof leaks. If you have an HO-8 insurance policy, it’s possible that roof damage is not covered. HO-8 insurance is used to cover old and high-risk homes, and because of that, these policies often exclude coverage for things like winter weather damage or falling objects damage that could cause a roof leak.


Flood Insurance

8/15/2022 (Permalink)

Flooding can happen at any time. Heavy rainfall can cause flooding whether you are ready for it or not! Do yourself a favor and get flood insurance to cover that just in case!

The National Flood Insurance Program (NFIP) is managed by the FEMA and is delivered to the public by a network of more than 50 insurance companies and the NFIP Direct.

Floods can happen anywhere — just one inch of floodwater can cause up to $25,000 in damage. Most homeowners insurance does not cover flood damage. Flood insurance is a separate policy that can cover buildings, the contents in a building, or both, so it is important to protect your most important financial assets — your home, your business, your possessions.

The NFIP provides flood insurance to property owners, renters and businesses, and having this coverage helps them recover faster when floodwaters recede. The NFIP works with communities required to adopt and enforce floodplain management regulations that help mitigate flooding effects.

Flood insurance is available to anyone living in one of the 23,000 participating NFIP communities. Homes and businesses in high-risk flood areas with mortgages from government-backed lenders are required to have flood insurance.

How to Purchase Flood Insurance

To purchase flood insurance, call your insurance company or insurance agent, the same person who sells your home or auto insurance. If you need help finding a provider go to or call the NFIP at 877-336-2627.

Plan ahead as there is typically a 30-day waiting period for an NFIP policy to go into effect, unless the coverage is mandated it is purchased as required by a federally backed lender or is related to a community flood map change.


Sewage Overflows At Home

8/9/2022 (Permalink)

A Sewer Backup Needs a professional restoration company. The microorganisms in a sewer backup can make the people in the household sick due to the bacteria. TRUST SERVPRO of Dale City/Lake Ridge to restore!

Sewage overflows can occur at home as a result of damaged or blocked plumbing, backflow from the sewerage system, a damaged septic tank or as a result of flood water containing sewage. 

  • Sewage contains harmful microorganisms such as bacteria, viruses and protozoa. Direct contact with sewage or surfaces contaminated by sewage can result in illnesses such as gastroenteritis.
  • Wear protective clothing (such as rubber gloves, boots and eye protection) when cleaning.
  • Do not use your water supply until you know it is safe.
  • A registered plumber may be able to advise if your sewage system is working correctly.

<h2health-advice">Public health advice 

  • Practice good hygiene and wash your hands frequently, especially after touching contaminated surfaces and before preparing food.
  • Clean and disinfect all contaminated areas.
  • Keep children and pets away from contaminated objects and areas until they have been disinfected.
  • Contact a plumber if you suspect your plumbing or septic tank system is damaged.
  • Clean out silt and debris from septic tanks. This should be pumped out by a professional as soon as possible once it is safe for the vehicle to access your tank. Refer to your local business directory to arrange a septic tank pumping service by a licensed contractor.
  • Contacting your local water business (SERVPRO of Dale City/Lake Ridge) or local council if sewage is leaking outside your property boundary. Your local water business can access the problem. Depending on the leak’s location, this could either be the water business’ or the householder’s responsibility.
  • If your private water has been contaminated, use bottled or boiled water for non-drinking uses instead, such as washing dishes and brushing your teeth.
  • Seek medical advice if you become ill or injured.


Does My Business Need Commercial Flood Insurance?

8/2/2022 (Permalink)

Just because you are not near the coast does not mean that commercial flooding can not occur near your business.  A flood in your commercial property can cripple a business if they are not properly insured and aware of their options.

Most business insurance policies don't cover losses resulting from floods, and if you're located in a low-risk flood area, you might be tempted to bypass this important coverage. However, flooding can occur anywhere – it's not limited to just coastal areas or river basins. The cost of damages from a flood could submerge your business permanently.

If you've invested money in equipment or a building, flood insurance is vital to protecting your business.

National flood insurance protection

In 1968, the National Flood Insurance Program (NFIP) was established by Congress to help property owners protect themselves from the financial devastation of floods. Communities all over the United States participate in the program by practicing floodplain management to reduce potential flood risks. In return, the NFIP provides flood insurance to business owners, homeowners and renters in those communities.

Coverages and rates are set by the NFIP, and do not vary from company to company. Flood insurance rates are determined by factors such as the type of construction and age of your business property, number of floors and building occupancy, as well as your area's level of risk as determined by the Federal Emergency Management Agency (FEMA).

National flood insurance is backed by the federal government and can be purchased through your insurance agent. Once purchased, there is a 30-day waiting period (established by FEMA regulations) before your flood insurance takes effect. So, it pays to buy coverage well before water threatens to flow under your door.

How To Put Out a Grill Fire?

7/21/2022 (Permalink)

Hot Dogs & Hamburgers on the grill A simple family cookout can go from fun to terror should your grill catch fire! Be prepared with the tips above to help extinguish the grill flames!!

A grill fire can quickly spread to your home or deck. It is IMPORTANT to know how to properly put out a grill fire to prevent the spread to your home!

When the weather warms up, it is the perfect time to start the grill and enjoy cooking delicious food with friends and family. However, before grilling season begins, make sure you are prepared to help keep your home and family safe. According to the National Fire Protection Association (NFPA), every year there are over 10,000 home fires started by grills. Accidents happen, so it is important to know common ways gas grill fires start and how to make sure you are prepared to put out a fire in case one does start while you are grilling food.

Common Causes of Grill Fires

While barbecues are prone to flame up when grease starts to collect, it is not just your grease tray that you should be keeping an eye on. Outdoor grills are often placed in hazardous locations too close to the house, deck railings, outdoor sheds and under patio awnings. To help ensure a safe grilling and BBQ experience, place your grill at least 10 feet from the home or other structures. Also make sure there are no obstructions like a patio awning or tree branches above the grill that could catch on fire while you are grilling.


Flare ups from cooking food on the grill are natural. However, when the flames on your BBQ become too large or spread to adjacent areas, it is important to have a fire extinguisher within reach and know how to use it.

1. If your gas grill catches fire, the first thing you should do is attempt to turn the burners off. If you can reach the knobs safely (on a gas grill), this will help stop additional fuel from feeding the fire and creating a larger problem.

2. You can also close the grill lid, as a lack of oxygen will help to ease the fire and slow it down.

3. Use a fire extinguisher to extinguish the flames using the P.A.S.S. technique - pull, aim, squeeze, and sweep. Once the fire has been put out, make sure to switch off any burners on the grill that were still on.

Be Prepared

To help protect your home and family, be prepared and practice grill safety. Check your gas lines to make sure there are no gas leaks before lighting the grill and keep grease trays and grill plates clean by using a grill brush after each use. For protection in case a grill fire, have a fire extinguisher  within reach in the event a small gas fire breaks out.

SERVPRO of Dale City/Lake Ridge & SERVPRO of Woodbridge/Lorton are always here to help with any fire damage clean-up.